E-Mail Server Down - Working on It....

FYI to everyone, our e-mail server has been down now for about a half hour, so incoming e-mails are probably bouncing while they reboot the PDS. Software patch gone awry.

Should be back up in maybe 20 minutes or so.

Meanwhile we will sit back and enjoy a few rare minutes of digital quiet... -_^

UPDATE: Back up as of 3:27 PM EST. Back to work....

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E-Mail Server Down - Working on It....

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https://imaginefantasy4u.blogspot.com/2010/08/e-mail-server-down-working-on-it.html

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Comcast DNS Issue - Resolved

Just a quick note for everyone who might have had an issue getting on our store site this morning. There was some sort of DNS resolution issue that Comcast customers ran into trying to access the RACS web store servers. As far as we can tell only Comcast customers were effected. The issue lasted about an hour and has been resolved.

It's never a dull moment, that's for sure... :-)

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Comcast DNS Issue - Resolved

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https://imaginefantasy4u.blogspot.com/2010/07/comcast-dns-issue-resolved.html

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System Maintenance Notice

We will be conducting routine system maintenance on RACS's website back end from 12 Midnight (EST)on Monday May 3, 2010, to 4 AM (EST) on Tuesday May 4, 2010 (approx 4 hours).

Folks will be able to browse and place store orders as normal, however, there may be a short period (maybe an hour or 2) during which we will be be taking down the data server that keeps track of coupons and gift certificates, so these may be unavailable for a short time during the maintenance.

One of the things we will be doing is getting rid of PayPal's API code and permanently severing the link to their payment system. Won't be needing that anymore - ever. :-)

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System Maintenance Notice

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https://imaginefantasy4u.blogspot.com/2010/05/system-maintenance-notice.html

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System Outage - We're Back Up!

The stores platform had a system wide outage that took us down last night, between around 6pm and 10:30pm (EST) last night. We had to drop our planned updates last night in order to work to get everything back up and running.

If you hit us up last night to do a little Anime shopping and could not get on the site, I'm sorry about that. Everything is back up and running now 100%. :-)

UPDATE: The service interruption was caused by a sophisticated DDoS (Distributed Denial of Service) attack against a small number of merchants hosted on the Merchant Solutions platform. Upon recognition of the attack, we took immediate action to prevent continued impact to a broader population of Merchant Solutions accounts.

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System Outage - We're Back Up!

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https://imaginefantasy4u.blogspot.com/2009/12/system-outage-we-back-up.html

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Store Site Server Maintanence Part II

Another FYI to you guys, on July 29th to early morning July 30th from 12 midnight to around 4 am (EST), we will be conducting our second round of system upgrades to increase capacity and help improve store site performance (and pave the way for a few other things coming this fall...).

As before, this maintenance period will be transparent to you, so you will still be able to use the store as normal, however, you may not be able to use coupons or gift certificates when placing an order during this time (as that database may go offline for a short time).

We won't be publishing out any new item pages or other changes we've recently made to the site until this is completed, so all the new October releases from ADV, Funi, and Media Blasters that we've recently built will appear on the site sometime during the early morning hours of July 30th.

I know many of you are waiting to see Clannad After Story or Blassreiter or the Naruto Shippuden Movie available for pre-order, and they will be up and available a few hours from now. :-)

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Store Site Server Maintanence Part II

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https://imaginefantasy4u.blogspot.com/2009/07/store-site-server-maintanence-part-ii.html

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Store Site Server Maintanence

Just an FYI to you guys, on July 14 to early morning July 15, from 12 midnight to 6 am (EST), we will be conducting system upgrades to increase capacity and help improve store site performance due to the larger than expected increase in store traffic that has been coming in over the last couple of months.


This maintenance period should be pretty much transparent to you, and you will still be able to use the store as normal, but you may not be able to use coupons or gift certificates when placing an order during this time. Also we won't be able to publish out any item page or other changes during this time - not that we would that late at night, but you never know - sometimes I get my best work done at 3:30 in the morning... :-)

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Store Site Server Maintanence

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https://imaginefantasy4u.blogspot.com/2009/07/store-site-server-maintanence.html

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