How To Wrap A Cat For Christmas

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How To Wrap A Cat For Christmas

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https://imaginefantasy4u.blogspot.com/2010/12/how-to-wrap-cat-for-christmas.html

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We Never Get a Break Do We? [UPDATED]

Well, we were all set and caught up and ready to break for Christmas today, and then a truck showed up around 3pm with 3 pallets of new import figures. This shipment wasn't supposed to get here for another week, but I guess they expedited it out to us so they could get it off their books before year end - but dumping so much new stuff on us the day before Christmas Eve is really not cool. Yeah, they do it every year, but still...

Anyway, we're cutting off holiday shipping now since the UPS and FedEx trucks have now come and gone. We've done everything we could to get everyones stuff to them on time. We're all pretty tired, but still I think we'll probably work late into the night to try to get this shipment sorted out so we can take tomorrow off.

Now I better get some dinner ordered for everyone. Welcome to the Anime business! :-)

UPDATE (9 Hours Later): Post complete - I think it was worth it! That's it for us, Merry Christmas everyone, have a great holiday weekend and we'll see you on Monday!

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We Never Get a Break Do We? [UPDATED]

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https://imaginefantasy4u.blogspot.com/2010/12/we-never-get-break-do-we-updated.html

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Slight SNAFU With Postal Tracking for Holiday Shipments

I just want to make everyone aware of a problem with postal tracking that isn't really a problem, but has been a cause of concern for folks that are getting nervous about the shipping of their holiday orders.

The postal folks at our local sort center here in Winchester, VA are so busy (or so under staffed) this year that some of our parcels are coming off our truck and going right into local sort and loaded into outgoing trailers without getting scanned. Since the post office really only offers 'delivery confirmation' anyway instead of real tracking, it's OK for them to skip this step to save time when they have to, but it does mean that some of our tracking numbers for priority mail and standard mail shipments will come up as 'invalid' online even though we've shipped them out. I expect this to continue through next week, so don't be too concerned if you get a shipping confirmation from us and the postal tracker shows 'invalid' for a couple of days.

Don't worry, we really did ship it (every shipment here goes on the truck the day the tracking number is generated), it's on the way, and it will pop up in the Postal Service's tracking system the first time it gets scanned somewhere in route - or when it gets delivered, which ever comes first.

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Slight SNAFU With Postal Tracking for Holiday Shipments

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https://imaginefantasy4u.blogspot.com/2010/12/slight-snafu-with-postal-tracking-for.html

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Slammed!

Hey there, just checking in.

After a rather typical and routine Thanksgiving weekend, including Black Friday, we got SLAMMED starting around Sunday afternoon. Order volume increased somewhere around 300% between Sunday evening, and this morning, and continues to increase - right on schedule.

We are ready of course, and orders are being processed quickly and efficiently in our warehouse. I'm just glad we worked over the holiday weekend, otherwise we'd be behind today.

Just a couple of quick reminders for between now and Dec 17th:

1) We'll be working processing orders 7 days a week through Dec 17th. Plenty of time to sleep later.

2) 'Super Saver' or free ship orders will get the LOWEST fill priority in our warehouse through Dec 23rd. This is typical of what we do during the holidays and allows us to better balance our daily fulfillment load - that's why we offer a free shipping option. So during this period don't get mad at us if your Super Saver order doesn't fill for 2-4 business days after you place it. Air Freight, Pri Mail, and Ground orders will fill first since those folks are paying for shipping, and I think that's only fair.

3) We will attempt as many 100% fills as possible during this period, so we reserve the option to hold a ticket for a day or two if it means mating it up with incoming inventory that will allow us to ship you 100% of your order all together, but we won't hold tickets any longer than that. This year the big problem child will be the thing with Media Blasters moving their distribution right in the middle of the holidays is going to cause plenty of shortages on their stuff (as you well know), and we won't be holding tickets for any backordered MB items, even if you request it. I doubt they will get their operations back up and running 100% until January anyway. Everything else should go pretty smoothly.

4) I'm going to try to answer every e-mail that comes the same day, so some of my answers may be short and to the point - expect it. Inquiries regarding orders will take priority over 'can you get this?' or 'when is this coming out?' e-mails.

BTW - our Cyber Monday sales items are still up, and will be until we have time to take them down today. Take advantage!

That's it for now, keep those orders coming and we'll do the rest! :-)

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Slammed!

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